Premier Inn complaint: parking charges

Complaint from W.hutchison reported on 27 October 2022 about Premier Inn

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have just booked a room at a Manchester Premier Inn Ref AWTR723142 only to find when it was ed that there is a parking charge of £10. When booking there is no mention of parking charges. It raises the room cost by nearly 20%. It is the dishonesty of Premier Inn that I object to. If a hotel has parking facilities then the room price should include parking. I suspect that Premmier have sold off the parking to another company.
William Hutchison

Suggested solution:

Cancel the parking charge

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments