My complaint:
3 trips made to this location to pick an online placed order and every time something is screwed up. Todays order wasn’t ready for pick up when I arrived at the promised time and when they finally filled the order they forgot my drink( which I didn’t think about until I got back home) Every time I use the app to place my order for pick up they mess it up.
Given this is their place of business and they way they do business. it is way past time for them to get this right or go into another line of business.
I want credit put back on my credit card for the drink they did not provide.
Suggested solution:
I want credit put back on the debit card I used online to pay for the drink they did not provide.