Petco complaint: Added Exclusions to the 10% off Pickup Promotion
Filed 13 Sep 2022 by Kimberly
I selected shop now for the 10% off pickup promotion and searched the list of approved items to find my bag of dog food. I am now being told that my specific brand of dog food is on the exclusion list, which I have been purchasing for almost a year with the given promotion. It was never an exclusion until now. However, why is it showing on the list, but I am being told it’s excluded. This is a popular dog food brand and needs to be put back on the list for the promotion. Otherwise, I should just go back and do my shopping at Petsmart. I only shopped at Petco for the promotion, but if that’s no longer an option, I have more rewards at Petsmart.
Dog food brand: Purina Pro Plan High Calorie, High Protein 3020 Chicken Rice Formula Dry Dog Food, 50 lbs.
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