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Filed 9 Aug 2021 by Dawnn

My sisterinlaw booked our caravans in to parkdean for sep but the next day we had bad news and we now cant go we spoke to your rep at Dorset and said under the t c we dont get any money back this is all wrong as we tried to ring with in 24 hrs but no one would answer we had to wait untill late Monday before we got through this is all wrong and at least get some thing back not a voucher for next year I have booked a lot with your co but now sadly no more as we just lost £100 pounds for 2 nights I hope you can look at this and reimburse part of our money .

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