Parkdean Resorts complaint: Parkdean Resorts gold caravan nothing like the photos
Filed 27 Oct 2026 by Jo
I have paid almost £500 for 4 days in a ‘gold’ caravan. It is simply nothing like what I believed I had booked, and I even paid for an ‘upgrade’ thinking I would be getting something a little more special. We have broken radiators (maintenance called) have tried to upgrade at reception (who were vert apologetic and agreed that the photos of my accomodation in no way reflect what we have actually been allocated) and I booked this months ago as a special treat for my daughters birthday with 3 of her friends. I have stayed with you many times on other parks and this is just terrible.
To be clear, the caravan is it is notjing like the photis and. At reception I tried to move no space.
What I want from them is a refund part
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