Parkdean Resorts complaint: Failure to meet holiday requirements as booked. Dirt shabby accommodation

The caravan was a owner van – not the Burrington caravan from illustration website booked.Inside table setting comfy seating only for 4 people -we booked for party of 6 couldn’t sit together to eat meals together or sit comfy to watch filmshare time together in caravan
Duvet, pillows bed linen stained torn
Caravan dirty- grease dirt on cooker kitchen blind, fire surround.
Cobwebs on multiple surfaces
Spider skeleton in folds of curtains.
Dirt, hair dust behind toilet on-suite bathrooms
Dirt behind both toilets
Both toilet seats surrounds loose human waste
Mouldmildrew in shower basin, limescale shower head
Carpets flooring dirty
Seatee chair dirt down sides.
Broken fridge handle
Rusty dirty toaster – unuseable
Restaurantcoffee bar couldn’t meet dietary requires – coffee same equipment used no guarantee contamination free.
Same at fish chip take away
Coast restaurant dirty tables, sticky floor , buckets catching rain, dirty windows, curtains hanging of runs
Toilets – shared with show room – dirty, toilets not able to flush, taps, soap dispensers, hand dryer out of action. Broken locks toliet door.
Peeling paint – including main door
Cascade swimming area not as described – no viewing area for non-swimmer family member to watch so never used the 6 places booked for each session
Dirty mould changing rooms broken lockers
Showers dirty area units out of action
Rust on steps down sides of Big Blue
Indicator lights at top of slide out of action – relaying on two way human contact
No street lights on way back to caravan with high risk slip trip because of
holes across road ? removed speed ramps
Service in Coast extremely poor – refunded twice as orders took over an hour to be completed – again not able to function as family of 6.
Nisa store explained low stock levels but very little available for dietary, allergy food requirements normally
Booked turned up for Bingo session only to be told at door for over 18 only not as descrbed at time of booking
The whole site shabby with peeling paint needing decorating a disappointing site when entering via unmanned front gate.
Not as expected from illustrations, website, tv advert reviews.
More then disappointed