Parkdean Resorts complaint: Dirty and broken on arrival

We arrived after 4 giving the required time for extra cleaning time for covid. Firstly my son’s went into their room to put away their clothes and there was someone else’s dirty clothes and underwear in their wardrobe the kitchen was greasy and cutlery dirty, my autistic daughter wanted to shower but had a meltdown when she saw it was covered in dead flies, rang reception as the bed linen also had food on it it was clearly fresh not been changed I requested a move of caravans but was refused, the gas wouldn’t stay on so every time it was used had to restart the boiler. Gas bottle needed changing. I’m disabled and when I sat on the toilet seat it slipped right across the toilet I almost fell. They sent so meone to fix it the next day but it happens again, we’ve had so many problems the curtain in the living room doesn’t close it’s either the wrong size or one missing and today the grill wouldn’t work when Ch meant making breakfast for 6 took over an hour cooking individual items then keeping them warm in the oven the grill needs a part which won’t arrive till some time Thursday at the earliest and now we have been offered a change of caravan which would take hours to pack and unpack if that had been done on the first day before we had unpacked fair enough but this has been by far the worst dirtiest caravan I’ve ever stayed with n not to mention the children can’t access the beach advertised as the bridge is closed. 2 children have autism and family fund helped fund the holiday as we haven’t had a family break in years this is the worst customer service ever all we were offered was a breakfast or swap caravans I’d be happy with an extra weekend as we’ve waisted so much holiday cleaning and waiting for repairs oh and the shower leaked it was mended. Still not happy and despite asking to speak to a manager several times I get they aren’t available oh and to top it off the safety bar is missing from the from not of the living room fire and we were told oh it passed gas safety so it must be fine oh really so smart the fire is electric and doesn’t need a gas safety check clearly just out for the money no care taken in the caravans and it’s really depressing