Parkdean Resorts complaint: Caravan covid breach
Filed 29 Jul 2021 by Chris
We were allowed into our caravan as we had a green sticker, we got all our things in only to find dirty sheets on the floor we contacted reception but no one answered then we finally tracked down a cleaner who said our caravan hadn’t been cleaned we were then kicked out with 3 young children for it to be cleaned, we got back in and it was still filthy I complained to reception and told someone would be in touch but no one was, on the Saturday night my two daughters were being sick and the following days our whole family had sickness and diarrhoea that we think was picked up from your filthy caravan, I’ve been in touch with Ruda 5 times about the incident and on the Friday 23rd of July I spoke to the manager on site about it and she assured me someone would be in touch but sadly they haven’t.
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