Parkdean Resorts complaint: Disgusting caravan

When we arrived and found our caravan (P38) I can only say we were gutted. The curtains were hanging off the rail, the nets were all ripped in most rooms, the table was all peeling.. there was a pubic hair in the shower and what looked like dried in blood on the kitchen floor. There was dirty marks all over the walls and the door didn’t lock. Finally the smell from the van was horrendous. It was a caravan for pets but doesnt mean that for the £1280 I paid I get a dirty pile of crap. I spoke to the young boy at reception and he said he wd send someone up.. the someone he sent was 2 young girls who sed they were cleaners and agreed the caravan was unacceptable. I went back to reception and sed to the boy I wanted a different van. He sed they were full. I sed I wasnt prepared to stay there. He found his manager and she managed to find an “emergency” van. It was nicer but nowhere near worth £1280. The darts we had booked was cancelled as they never had a dart board?? And the inflatable jet skis I booked for my husband and 2 sons was for 5-7 year olds.. my boys are 21 and 11!! It doesn’t tell u this when booking. We tried to go to coast for a meal but it had closed for the night at 4 for food.