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Parkdean Resorts complaint: Capitalising on Covid 19

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Filed 24 Aug 2021 by Jane

Massive price increase! 31% from this year to next(£142). Been coming to Ruda for 10 years, nothing much changed, coat of paint in showertoilet block., in fact facilities for camping less because of one block of showers allocated to Glamping. Always paid a relatively low deposit, now need a deposit of £100, advised by Brigitte at Ruda that this is because loads of people booked last year but didn’t turn up(again Covid), but I did, in fact I booked a caravan so paid considerably more. Feels like no reward for loyalty and will not pay £607.00 to camp in a field. Disgusting and wrong. All your staff were furloughed and you were compensated by the government during lockdown, so please enlighten me as to why you now think it’s ok to hike up the prices just because it has become more desirable to holiday in England while travel restrictions remain in place preventing holidays abroad.
As you can see from my previous bookings, I no longer bring children and do not use most of the other onsite facilities. Fuming with Parkdean and incredulous ad to your attitude to loyal customers.

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