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Parkdean Resorts complaint: Lost Property

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Filed 24 Aug 2021 by Ricky

Hello,

I checked out of 21 Island Rise (Coopers Beach, Mersea Island) yesterday morning. When driving home, we realised that we’d left some items in the shower cubicle (very expensive shampoo and conditioner). My girlfriend called in the afternoon and was promised a call back today with an answer after we had offered to cover the postage costs.

We’ve tried calling several times today with no joy, as the promised call did not come to fruition.

I appreciate this is our fault, but this happens a lot when you have so little time to check out in the morning.

Please let me know how we arrange postage for the lost property ASAP.

Thanks

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