Parkdean Resorts complaint: Cancellation of my booking and deposit
Filed 23 Mar 2021 by Glynis
In Nov 2019 I booked a SUN Holiday to your Whiteley Bay. We had a lovely long weekend on the site and enjoyed it very much.
Therefore we booked the same long weekend to return. I rang to pay the balance of my booking, but the woman I spoke to said that I had not booked a dog friendly caravan.
I know I had booked this as that is the reason we go away in November, to get our dog away from the fireworks at home.The operator did not offer to help me at all.I told her that I would
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