Parkdean Resorts complaint: Bereavement cancellation

Name: Bereavement cancellation
Item: Parkdean Resorts
Author: Samantha

Open 24 May 2022 176 views Travel

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Filed 24 May 2022 by Samantha

We have had a bereavement in the family which has stopped us from being able to go on holiday this week I’m not allowed to get a refund or even a change of date because I didn’t purchase the insurance but I feel in these devastating circumstances in which one of the people that were supposed to come on the holiday have died they should of honour this

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Case details

Status: Open
Company: Parkdean Resorts
Filed: 24 May 2022
Desired resolution: All I wanted was some kind of voucher to be able to book again in the future, no I’m beginning to feel I want a full refund
Problem: No refund or date change after bereavement
About: holiday booking

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Filed
Company notified
Company replied
Resolved

24 May 2022 Complaint filed and published
24 May 2022 Message from Bizzy: we notified Parkdean Resorts about this complaint.

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