ParcelCompare complaint: Non collection and no response to awful live chat!!
Filed 27 May 2022 by kim
I was promised a collection Thursday 26th, Staff waited and no one showed up. I also spoke direct to TNT and then had it down on there system for collection also. I was disappointed to sign on this morning to a Failed collection on the website. This was a delivery that was meant to go out Tuesday with another firm who messed me about. So for it to then be repeated by yourselves and now i am getting no response is very frustrating.
TNT i called again to chase why and she said it was not assigned to a driver!! Its just crazy something so simple has turned into a right headache
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