My complaint:
i processed a shipping payment incorrectly and ed th payment in error when the label was completed incorrectly.tried to claim opayment back through your website but my payment reference was not recognised so decuide to pursue my payment refund via your complaints department
Suggested solution:
repay my payment of £8.34 transaction id 7kj00283s53692744 invoice id GBEBA2021-d9ed5748-daa2-428c-8f08-74380a3fe1d0