Packlink complaint: parcel not delivered
Filed 29 Oct 2020 by Rachael
Initially packlink said parcel was damaged by Hermes and then changed it to “ being lost” and now they won’t pay out any compensation as they consider it as being a restricted item of Antique!
No way in the listing or description was my item being sold as Antique just vintage, maximum 40 years old. What right do they have of classifying it as Antique without any proof or documentation? They can’t just decide thinks according to what suits them!
Meanwhile I don’t have the item and ebay has refunded the buyer from my PayPal account of £120.
Report
Discussion
0 comments
No comments yet. Been through something similar with Packlink? Start the discussion above.
More Packlink complaints
View all 64Awful customer service, wrong and misleading information when purchasing a service and parcel stuck in transit without no one assisting to solve the issue
When purchasing the service online it seemed quite easy and straightforward, but that was it. The rest of the process…
packlink lost damaged and allegedly stole my painting
I sold a Painting on Ebay and send it through ebay packlink using DPD, through the tracking number they said…
Hermes driver lies he tried to collect parcel
Your myhermes driver has lied he tried to collect parcel on saturday 24th oct CCTV show no collection was attempted…