Optimum complaint: cant get straight answer regarding my bill. your people are totally wrong and useless
Filed 6 Aug 2022 by Joseph
I HAVE CHANGED MY SERVICE. THE BILL SHOWN ON THE INTERNET IS TOTALLY WRONG…PAST DUE AMT AND FUTURE AMOUNTS. PAST DUE AMOUNT SHOWN IS $202, SHOULD BE $149, AS SHOULD BE FUTURE AMOUNTS. INTERNET IS TOTALLY WRONG. ONCE AND FORER ALL FIX YOUR SYSTEM OR I WILL CANCELL MY SERVICE
COMPLEETELY. YOU HAVE 5 DAYS TO FIX. PERIOD.
YOUR PEOPLE I SPEAK TO ON THE PHONE ARE TOTALLY USELESS.
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