Optimum complaint: TOO MUCH MONEY

Name: TOO MUCH MONEY
Item: Optimum
Author: joan

Open 30 Dec 2021 212 views Internet Providers TV Providers

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Filed 30 Dec 2021 by joan

I have been a loyal customer for over 15 years and each month my bill goes up. I do not have any of the premium channels.
I am on a fixed income and there should be some discounts for seniors.
I have made this complaint several times and they give me a $5 discount.
This is awful since we need to have our phones, internet and cable in a bundle.

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Case details

Status: Open
Company: Optimum
Filed: 30 Dec 2021
Desired resolution: Please reach out and help your elderly customers
Problem: Monthly bill keeps rising
About: cable and internet bundle

Progress

Filed
Company notified
Company replied
Resolved

30 Dec 2021 Complaint filed and published
30 Dec 2021 Message from Bizzy: we notified Optimum about this complaint.

See all 9 Optimum complaints

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