Opodo complaint: Unjustified credit card charge

Name: Unjustified credit card charge
Item: Opodo
Author: Tomas

Open 29 Apr 2022 105 views Travel

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Filed 29 Apr 2022 by Tomas

Opodo drew around EUR 100 for a flight that wasn’t booked by them. I was informed a refund would be effective within 10 days but nothing happened since 25 days. It is impossible to get a refund nor contact opodo directly without further charge.

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Case details

Status: Open
Company: Opodo
Filed: 29 Apr 2022
Desired resolution: I should be refunded the excess opodo charged from my credit card.
Problem: Promised refund of charge not paid
About: flight booking
At stake: €100
Dealing with it for: 25 days

Progress

Filed
Company notified
Company replied
Resolved

29 Apr 2022 Complaint filed and published
29 Apr 2022 Message from Bizzy: we notified Opodo about this complaint.

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