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Opodo complaint: Refund of my full flight money

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Filed 2 Dec 2021 by Oghenekome

Booked a flight with the reference 8085665783 and that flight was cancelled I then rescheduled the flight for December 1 with the flight company as I couldn’t get hold of opodo since they have continued to ignore my email, the flight was cancelled again and I adopt the flight company for my refund and they said only opodo can ask for the refund in my place, I called opodo and they said they will and I get an email in 48hrs, three days after I called them again and they said someone made a mistake I get a reply in 78hrs with my refund I got nothing, opodo has refused to pick and as well as refused to reply to my email, i asked the flight company they said I’m due my full refund but it can only be done with opodo as they my agent.

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Discussion

1 comment

  1. Manny.

    They still havent refunded my money and now they have been claiming their system is down for the pass one week, I be speaking to the airline myself.

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