Opodo complaint: poor service

Name: poor service
Item: Opodo
Author: may

Open 15 Nov 2021 97 views Travel

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Filed 15 Nov 2021 by may

I booked a flight on 2nd of January to Salvador then back to uk on 16th of January.I paid nearly £1500
The flight details only in my app when coming back and not going to salvador.
I have been calling every day, complaining through the chat and every time they said it will be corrected in 3-4 hours.
last call it last over 1 hour then he hang off .
I am a prime member .

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Case details

Status: Open
Company: Opodo
Filed: 15 Nov 2021
Desired resolution: still not resolved
Problem: Outbound flight missing from booking, not corrected
About: return flight booking
At stake: £1,500

Progress

Filed
Company notified
Company replied
Resolved

15 Nov 2021 Complaint filed and published
15 Nov 2021 Message from Bizzy: we notified Opodo about this complaint.

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