Opodo complaint: Opodo cancelled my return flight from Cape Town without notification.
Filed 10 Dec 2021 by Chris
Emirates sent me my e-tickets by email and we flew to Cape Town on 30121. We were due to return on 231121, but on our arrival at Cape Town Airport the Emirates team told us that our return flightrs had been cancelled on the 31121. Emirates could not raise Opodo on the telephone and, due to time constraints, they took us to KLM desk as Emirates had no seats available for us. We were compelled to purchase 2 tickets from KLM as thery were the only airline which had seats available on that evening. We paid £820 for these tickets and are claiming this amount to be refunded.
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