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Opodo complaint: Flight cancelled by Airlines

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Filed 3 Jan 2023 by James

My flight Lufthansa Munich to Miami 10 Dec 2022 was booked through Opodo.de and cancelled by the airlines. I contacted Lufthansa to inquire why my refund and was told I am due a full refund and that the delay is from Opodo.de. I have contacted Opodo numerous times about my refund, they are still stating rhat my refund is pending Lufthansa’s approval and that my refund will be paid. I would advise everyone to avoid Opodo at all costs. The company is ripping off customers have the worst Customer Service ever in my dealings with them. It seems as taking legal action is the only way to get a refund from Opodo.

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1 comment

  1. Opodo victim

    I had enough of the run around and decided to get a German Lawyer instead of doing it online myself. Retrieving My Money is No longer the driving force.

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