OnTrac complaint: Multiple missing orders

Name: Multiple missing orders
Item: OnTrac
Rating: 1
Author: Miya

Open 16 Jul 2023 102 views Parcel Couriers

Filed 16 Jul 2023 by Miya

I have four shipments that are missing because Ontrac lost them. One is from Shein, and three are from Temu.

I’ve reached out to Ontract via online, email, and phone. Zero response.

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: OnTrac
Filed: 16 Jul 2023
Rating: 1/5
Desired resolution: I want every package located and delivered. If not, I want Ontrac to process refund claims for every order, and to send me a check for the refund of every sing item.
Problem: Four shipments lost, no response
About: online orders

0 comments

No comments yet. Been through something similar with OnTrac? Start the discussion above.

View all 37

I have been waiting for my delivery for about a month now they’re customer service is saying there’s is nothing…

2 Aug 2023

On track says packaged delivered also shows I signed. We have not received package and I checked our property no…

4 Jul 2023

Every day, Walmart’s website says that my order is out for delivery. Every day, at 6:02 p.m., the an update…

30 Jan 2022

Launch complaint