OnTrac complaint: Repeated delays

Name: Repeated delays
Item: OnTrac
Author: Brian

Open 30 Jan 2022 156 views Parcel Couriers

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Filed 30 Jan 2022 by Brian

Every day, Walmart’s website says that my order is out for delivery. Every day, at 6:02 p.m., the an update that says the delivery was delayed. I’ve been waiting close to three week. OnTrac is an embarrassment to delivery services. Why does Walmart use such an incompetent service?

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Case details

Status: Open
Company: OnTrac
Filed: 30 Jan 2022
Desired resolution: Deliver the goods!
Problem: Delivery delayed every day for weeks
About: parcel delivery
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

30 Jan 2022 Complaint filed and published
30 Jan 2022 Message from Bizzy: we notified OnTrac about this complaint.

See all 37 OnTrac complaints

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