OnTrac complaint: Damaged Package

On 11/11/23 @ 10;40 a.m. your OnTrac driver delivered my package. I received a notification of delivery on my ring and watched the video. Upon reviewing it, I could see that your driver acted like he was playing soccer with my package. I saw him toss the box down and kick the box several times. TOTALLY UNACCEPTABLE. Not very smart as so many people have camera devices installed at their homes.

When I returned home at around 5:45 p.m. I retrieved the package. I did not open it immediately, however a little later I could smell the cologne that I ordered as an upcoming gift for someone. I then opened the box and discovered that the top of the cologne was damaged and the liquid leaked in the box and onto another gift inside the box

I have reported this at least three times to PISSED CONSUMER with no resolution to date. Because of the spillage, I had to discard the entire package because of the heavy smell and the leakage. I HAVE YOUR DRIVER ON A RING VIDEO and am unsure how to forward it to you. Here is the OnTrac Order C11882686824556