OnBuy complaint: My order didn’t arrive

Name: My order didn't arrive
Item: OnBuy
Rating: 1
Author: Salim

Open 19 Jul 2023 124 views Retail Company

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Filed 19 Jul 2023 by Salim

I suppose receiving my package 📦 today is not arrived is still pending wit £6.90 delivery charges and the seller keep saying is on the way but is on dispatch, since the 15/07, the seller won’t deal with this matter and there is no contact number to discuss where is my package 📦. Is only message through the app, is absolutely kios , what is the next step!

OnBuy complaint: My order didn’t arrive — Photo Salim uploaded with this complaint

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Case details

Status: Open
Company: OnBuy
Filed: 19 Jul 2023
Rating: 1/5
Desired resolution: Absolutely not satisfied and seems is a Con company, if they are a company!not trustworthy
Problem: Parcel stuck at dispatch, not arrived
About: parcel
At stake: £6.90

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2023 Complaint filed and published
19 Jul 2023 Message from Bizzy: we notified OnBuy about this complaint.

See all 7 OnBuy complaints

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