OnBuy complaint: UNABLE TO RETURN ORDER

Name: UNABLE TO RETURN ORDER
Item: OnBuy
Rating: 1
Author: Sheila

Open 12 Jan 2024 81 views Retail Company

Filed 12 Jan 2024 by Sheila

Radio Cassette purcased 4th January.
Money taken.
No order number etc.

Need to return have registered account to follow suggested procedure.
Account says I have no orders.??????

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Case details

Status: Open
Company: OnBuy
Filed: 12 Jan 2024
Rating: 1/5
Desired resolution: I need to be told how to return this item and receive a refund
Problem: Order missing from account, cannot return
About: radio cassette player

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