OnBuy complaint: PAYMENT ON HOLD MORE THAN 180 DAYS

Complaint from Ibrahim reported on 27 December 2023 about OnBuy

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My complaint:

I am a seller on Onbuy and they suspended my account in july and stated that my funds would be released on 10/12/2023 now it has been 27/12/2023 and still onbuy has not release my funds and they are not replying back to me

Suggested solution:

Just release my payments which have been hold for more than 180 days

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