OnBuy complaint: Unable to contact customer service

Name: Unable to contact customer service
Item: OnBuy
Rating: 1
Author: Rhys

Open 23 Aug 2023 188 views Retail Company

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Filed 23 Aug 2023 by Rhys

I placed an order online and I have not received my order ation number or emails I am unable to log into onbuy or get hold of them as they don’t have any way of contacting them

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Case details

Status: Open
Company: OnBuy
Filed: 23 Aug 2023
Rating: 1/5
Desired resolution: Send me my order ation! Update the emails address correctly so I can receive the email
Problem: No order confirmation, no way to contact
About: online order

Progress

Filed
Company notified
Company replied
Resolved

23 Aug 2023 Complaint filed and published
23 Aug 2023 Message from Bizzy: we notified OnBuy about this complaint.

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