Omio complaint: charged but didn‘t get the service

Name: charged but didn‘t get the service
Item: Omio
Rating: 1
Author: Yan

Open 1 Jun 2023 116 views Travel

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Filed 1 Jun 2023 by Yan

Omio charged me but didn’t send me the train tickets which I was supposed to get，and the company did this kind of thing twice.I bought the train tickets from Milan to Venice twice for 3th of June，and I did not receive the tickets. I need to get my money back.

Omio complaint: charged but didn‘t get the service — Photo Yan uploaded with this complaint

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Case details

Status: Open
Company: Omio
Filed: 1 Jun 2023
Rating: 1/5
Desired resolution: Please help me to get my money back.
Problem: Charged but tickets never sent
About: train tickets

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2023 Complaint filed and published
1 Jun 2023 Message from Bizzy: we notified Omio about this complaint.

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