While Nike is a globally recognized brand for its wide range of athletic products, complaint data from our community has flagged several recurring issues that customers have faced. Common complaints include receiving items in the wrong size, encountering defects such as distortion of the shoe heel or discoloration, and experiencing delayed or canceled orders. Additionally, some customers report poor customer service and difficulties in returning products.
To avoid these issues, we strongly advise customers to double-check their sizes before placing an order and to monitor their order's tracking information closely. If problems arise, contact customer service right away, document all interactions, and gather proof such as photos and videos to support your case. Consider purchasing from an official retailer or directly from Nike's website for better support and quicker resolution of potential issues.
Do you have a dispute or had a bad customer experience with Nike? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Nike.
Our sentiment meter has detected that Nike complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Nike, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Nike over the last 12 months. The graph below shows a monthly breakdown.
Curious about Nike's track record in addressing complaints within the Sports Brands category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Nike. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Nike by calling 1-800-806-6453. If you want to reach out to Nike through their own website, you can use their contact form.
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Helpful experiences shared by verified Nike customers. Search, discuss and connect with other people in our community.
Complaint from Biggator272@hotmail.com on 26 January 2024 about Nike.
I ordered 2 Nike tech jackets from Nike.com and they sent the wrong size. I am a teacher so this was a school purchase. The jackets came in and had our school logo put on it. By the time I... Read more
Complaint from Marty08 on 18 March 2023 about Nike.
I bought the England t shirt for myself for the world Cup just gone only wore it a couple of times just got it out to put on and the back of the top is all bitty Read more
Hi I am writing to you in the case of my lost adidas shoes that I have sent by mistake (for which I again apologize) to NIKE. I have been on the nike chat with Ege and a week later with... Read more
Hi My name is Fatima Noor and I'm from Pakistan. I'm a textile designer graduated from Pakistan Institute of fashion and design. I was working at kohinoor mills limited located in Pakistan when i recieved a job offer and... Read more
Complaint from Kresimir Bekic on 28 December 2022 about Nike.
Dear, On 23.12.2022. Looking at your online page, I noticed that there is a discount on certain items. The same day on 23.12.2022. I placed two orders: G10102135353 and G10102129551 After you ed my order, I paid for them with PayPal and the... Read more
Complaint from Dino vukusic on 27 December 2022 about Nike.
Dear, On 23.12.2022. Looking at your online page, I noticed that there is a discount on certain items. The same day on 23.12.2022. I ordered four products: -Brooklyn Nets Men's Nike NBA Fleece Pullover hoodie for price 51.99 HRK. -Brooklyn Nets Men's Nike Dri-FIT... Read more
Complaint from KateVanuffelen on 16 November 2022 about Nike.
I got these shoes about 4 months ago. I love theses shoes so much. They are comfortable, easy to put on, and very practical. However, I have just started to notice some separation from the shoe and the sole of... Read more
Complaint from GMO316 on 15 September 2022 about Nike.
Bought my shoes at Shoe City in San Bernardino CA. for work use. The shoe makes crazy squeaky sounds when I'm walking. its got to a point that I don't want to deal with them anymore so after 1 weeks... Read more
Complaint from JJacobus on 27 February 2022 about Nike.
I ordered shoes as a gift for my wife on February 18, 2022. It was shipped February 20, 2022. They used some unreliable company called Lasership. It has been in NJ for 7 days! and all they kept saying was... Read more
Complaint from Ch.penny@hotmail.com on 12 January 2022 about Nike.
Ordered shoes from SNKRS app, which is a miracle in itself as I almost never win. Shoes were shipped through some second rate company who couldn't deliver. They asked that I verify my address. I called Nike to verify. Address... Read more
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