Netflix complaint: Location

Name: Location
Item: Netflix
Rating: 1
Author: Marta

Open 3 Nov 2023 83 views Broadcasting Network Online Services

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Filed 3 Nov 2023 by Marta

I have Netflix on my main home, but if I go to my holiday home, I can’t login to my account via WiFi, because Netflix will cancel it…according to them is account sharing… But on this case, shared with myself. Ridiculous that I can only connect it with my mobile if I’m away from my home. I pay for a service that I can’t use.

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Case details

Status: Open
Company: Netflix
Filed: 3 Nov 2023
Rating: 1/5
Desired resolution: This is not account sharing, is taking MY ACCOUNT to MY OTHER HOME.
Problem: Blocked at second home as account sharing
About: streaming account

Progress

Filed
Company notified
Company replied
Resolved

3 Nov 2023 Complaint filed and published
3 Nov 2023 Message from Bizzy: we notified Netflix about this complaint.

See all 1,386 Netflix complaints

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