Complaint: TICKET REFUND STILL NOT GIVEN FOR ALMOST 4 MONTHS

on 26 May 2022 about Mytrip.com in category Travel

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

SINCE FEB 2022 WHEN I CANCELLED MY FLIGHT DUE TO COVID19 RESTRICTIONS WITH MY ONE OF MY TICKET STOP OVER DISTINATIONS.

I REQUESTED FOR REFUND SINCE I WAS AFRAID THAT MY ROUTE IS HAVING RESTRICTIONS FOR TRAVELLERS. SINCE THEN I DID NOT RECEIVE THE REFUND.

AS FAR AS I KNOW AIRLINES ARE REFUNDING THE PAYMENT FEE LIKE 15-45 DAYS MAXIMUM. BUT AS FOR MY REQUEST ITS ALREADY BEEN 4 MONTHS SINCE IM WAITING FOR THE REFUND.

I TIRED TO CALL THE CONTACT NUMBER IN UK I BELIEVE AND THE SAME THEY ARE SAYING TO CHECK THE ONLNE UPDATE. I SEND THEM EMAIL THE CUSTOMER SERVICE BUT THE REPLY IS ALL THE SAME.

NOW I WANT TO REFUND MY MONEY ASAP. APPRECIATE IF ANYONE CAN ASSIST.

Suggested solution:

REFUND MY AIR TICKET AT THE EARLIEST.

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