complaint: i cancelled a flight and have no refund

on 30 May 2022 about in category Travel

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I cancelled a flight within 5 hours of making it. I spoke to a telephone operator and i was promised a refund. it cost me over 1000 euros
Cidade do Cabo – Lisboa
qui 19 mai 2022 – sáb 28 mai 2022

Suggested solution:

they should at least contact me to let me know the status
the reference nr LM6Q3O

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