Mytrip.com complaint: The Worst Customer Service
Filed 21 Sep 2022 by Jessica
The customer service is by far the worst I have ever experienced. One of my flights was changed which required rebooking due to connection issues. I have been calling to speak to a manager and they have told me for the last 3 days that they will call back. My flights are due to depart soon and they do not help. I spoke directly with the airline who would offer me new flights if only my booking company would contact them… but Mytrip does not react. They just promise that their manager will call back. I have called every day for the past three days and they say the same thing.
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