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Mytrip.com complaint: Refund of cancelled flights with Vietnam Airways and Thai Airways

Open 143 views Travel

Filed 14 Sep 2021 by John

Flights from Siem Reap to London with return flights in September 2020. Flights booked and paid in January 2020.
Flights cancelled in August 2020 due to Covid 19.
Refund of flight costs immediately requested upon cancellation.
After many phone calls and emails no refund received and Mytrip (My bookings) website continues to show waiting on Vietnam and Thai airways to process refund. Last updated are February and January 2021 respectively.
Suggestions on how to proceed please.

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