My complaint:
I have tried for over a week to cancel my flight. I call the customer support line. I’m on hold for hours. I email, no response. I unable to cancel on the website, when I attempted.
Trip to: MEMPHIS, TN
Passenger(s): MAYESTERRANCE MR
Reservation code: AUYWUR
Airline Reservation Code: 6N3CTE (JL)
APRIL 01: JL 30 – New Delhi – Japan. APRIL 02: JL 10 – Japan – Chicago. APRIL 02: JL 7662 – Chicago – Memphis
Suggested solution:
Please cancel the ticket and reimburse on card or credit towards another flight.
R
