Mytrip.com complaint: NO contact and no refund
Filed 20 Jul 2022 by Mike
I had flights booked through My Trip which were cancelled by the airline (Ryanair) Ryanair have refunded the money to My trip on the 28th of June. I have emailed on the 1st of July to which I have had a standard we will get to you soon response and have had no further response.
I have telephoned three times, after being on hold for a minimum of 45 minutes each time, I get told that I am being transferred to another section to deal with the refund and then get put back into the same hold queue only to have to repeat the whole process again and you guessed it, get put back on hold again.
I am now processing the complaint through Complain.biz to see if I get a better response
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