Filed 20 May 2022 by Pavel
I have purchased a flexible ticket option on MyTrip. When I called them to change the ticket I was told that their wizzair website was down and to call them 5 hours later. It takes usually about 2 hours for anyone to pick up the phone! I kept calling back and the issue was not solved and they said that they emailed the tech department to sort things out. The date of my ticket (which I wanted to change) has now been and gone and I have had nothing apart from one email saying that We will contact you. Nothing happened,
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