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Mytrip.com complaint: Cancelled flight, no refund, no answer on phone despite hours of waiting and no response on emails

Open 207 views Travel

Filed 7 Jan 2022 by Sahar

Order number: LEDQNI, Booking references: Flight: MUBTRP
My flight was cancelled, spend hours every day in phone queue and suddenly they close the phone. I have been saving the cost of tickets for long period and will not give up in getting my family’s money back. The airlines ensured that the money was fully refunded to my trip. We want our money back. This is NOT ACCEPTABLE any more.
We are in total frustration. Worst Customer Service ever.

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