Miniso Complaint Sentiment: Neutral

Our sentiment meter has detected that Miniso complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Miniso, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Miniso complaint process

Do you have a dispute or had a bad customer experience with Miniso? Submit your Miniso complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Miniso.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Miniso complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Miniso?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Miniso complaints chart

We have received 1 complaints about Miniso over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Miniso complaint statistics

Curious about Miniso's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of Miniso?

Below, you will find the contact information for the complaint department of Miniso. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
customercareshopify@minisousa.com
Contact form:

For Miniso support through email, send your inquiry to customercareshopify@minisousa.com. If you want to reach out to Miniso through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Miniso reviews: (4)

Authentic experiences shared by our community for your benefit.

Calls from different people asking if i work for miniso

Complaint from Emmanuel baka on 06 August 2023 about Miniso.

I recently registered this sim and ever since I've been receiving calls from different people asking if i work for miniso jabi lake Mall It is really disturbing and I seriously don't like it I checked the website and i was surprised... Read more

Comments: 0
Rating:

UNFAIRLY DISMISSED.

Complaint from Samirahiqbal on 23 October 2022 about Miniso.

Hi so I recently got a job at Miniso which I applied to on indeed which then followed up by a telephone interview and got given the position straight away which I was happy about then I got there and... Read more

Comments: 0
Rating:

Need resolution for Lost Package

Complaint from Pratima Lohar on 26 October 2021 about Miniso.

Hello Team, This is in reference to the conversation I had with customercareshopify@minisousa.com I had raised a complaint with them regarding my lost package.  I have attached the mail chain for your ready reference. I have not received any updates from them and as a last... Read more

Comments: 0
Rating:

Refund my money

Complaint from Dongyi shen on 29 July 2021 about Miniso.

On July 2 I bought some items from their website then I wait for the item coming but there’s only one item 10 pieces arrived. After a week there still no tracking number update on the website so I... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?