Filed 24 Jul 2021 by Byron
I contacted Microsoft on numerous occasions seeking help for Office 365, Outlook and Windows. My last contact with Microsoft Window’s Support was regarding window’s updates. Specifically, going from Windows 10, Version 1909 to the new platform, Window’s 10, Version 20H2, for my laptop. The technicians remotely captured my computer and begin the download, and now my computer is stuck on a black screen at start-up, and your firm refuses to fix what the technicians started? I’m frustrated and very upset with the poor customer service.
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