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Microsoft complaint: Charing Subscription that I did not Order

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Filed 1 Apr 2022 by Yashica

I ordered the free 30 day trial, but Microsoft changed my credit card for the next month setting me up for a family plan, which I did not authorize. I called my bank to get the phone number for Microsoft (18006427676), but they are directing everyone to the website. At that point they only thing I could do was cancel the subscription, but they canceled it to effective June 1. So they are afford to have live agent even via chat to get an account correct and answer customer questions.

A charge from Microsoft you do not recognize? What MSBILL.INFO on a bank statement means

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