MetroAccess complaint: Canceling within 2mins just got call
Filed 19 Jul 2023 by Chrystal
My ride was canceled within two minutes of getting the call they are here. I went downstairs two metro access cars are there. The driver stated my trip was canceled. I said for what just got the call. No time to get downstairs and late getting to appointment due to driver missing turn twice. Delayed 15 mins unnecessary. I called customer service number and said the same thing. The gave the first driver the job back.
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