Mercari complaint: Horrible customer service
Filed 3 Oct 2021 by Cynthia
Mercari provides labels for the…
Mercari provides labels for the shipping chosen by the buyer when your item sells. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. As a seller once your item is in the carriers hands, it’s out of your control. I recently was given a bad rating because fedex was running behind like I control their business. It’s an unfair practice in my opinion. I give this app 1 star and that is being generous.
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