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Mastercard complaint: No refund for 1 month

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Filed 23 Jan 2021 by Anna

I used my master card online on application Talabat and they declined the order after they withdraw the money
And since 28 of December 2020 they promised that they did the refund and till today I didnt get my refund
And they keep lying on emails
And today they said it was sent only 21 of January but nothing yet, its unprofessional especially today they are asking me to wait for 14 days more
And all of their emails I have it on my gmail

Mastercard complaint: No refund for 1 month
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