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Mastercard complaint: Misposted Balance transfer

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Filed 21 Jan 2021 by JAMES

I have already made a complaint on complain.biz about a problem regarding a balance transfer that I made to BJs Mastercard. On December 30 I took advantage of a balance transfer offer I received from Citibank. 0% financing until 0322. I transfered $6249.50 from my Citibank Card to My BJs my perks Mastercard. On January 8 I received an email from Citibank ing the balance transfer had been completed and a credit was issued to my BJ’s my perks Mastercard in the amount of $6249.50. However when I looked at my BJ’s Mastercard statement the above amount was posted as a charges not a credit

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