Mastercard complaint: Money debit after decline

Name: Money debit after decline
Item: Mastercard
Rating: 1
Author: Bikash

Open 26 Sep 2020 197 views Payment Providers

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Filed 26 Sep 2020 by Bikash

I’m sand money my payzapp wallet on 27082020 Rs620 but decline this transaction after few minutes later debit my account. Not received any refund against the transaction after one month.

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Case details

Status: Open
Company: Mastercard
Filed: 26 Sep 2020
Rating: 1/5
Desired resolution: Please refund my money on my Airtel payment bank account
Problem: Declined transaction debited, not refunded
About: wallet top-up
At stake: 620 INR
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

26 Sep 2020 Complaint filed and published
26 Sep 2020 Message from Bizzy: we notified Mastercard about this complaint.

See all 129 Mastercard complaints

Discussion

1 comment

8981564037 26 Sep 2020

Please solve the problem and refund my money on your marchant

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