Complaint: Credit card hacking

on 25 September 2020 about Mastercard in category Payment Providers

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My complaint:

My credit card has been hacked, found that 8.000 EGP approximately withdrawn for Facebook Ads as per the bank customer service, got no notification for this transaction on my cell phone.
I already spoke to the bank to stop and cancel this card.
I sent also attachment for the card photoshoot

0 0 vote
Justified complaint?

Suggested solution:

Check please who made this transaction, assist to refund the amount taken from my account.

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